This program allow the user to send tickets (QR code) to the guests by email.
The program makes use of the guest profile.
After searching for the reservation, click on the orange drop down to see the folios of the reservation.
Select the folio for which you want send the emails. Note that the email template has no value yet. The template can be different per folio. Therefore you need to select the folio first.
Once you have selected teh folio you see the individual sub folios. You also see the template that has been linked as well as the number of emails ready to be send.
Check the legend with the different colors and purposes.
Now the folios need to have a guest name and an email address. Just click in the field Guest Name and enter the name. If it is a new name E-Hors will show "new guest".
If the guest name exists it will be shown from the guest profile. If the email address exists the email address will be populated, if the email address does not exist, click the button "Profile".
A pop up with the guest profile appears and you can update the email address.
Each ticket has an unique ticket number. Therefore you need to assign each ticket to a guest. If a guest gets more than 1 ticket E-Hors will group the tickets into 1 email.
In the above example you see that Wouter gets 3 tickets and Shiela gets 1. The color is purple, meaning ready to be send. The counter in the right top corner in the button "Ready to Email" is 4.
After sending the color will change to blue "Sending in progress", when done and you refresh the screen and everything is ok the emails will become green "Email sent".
If the records are red "Email send failed" you need to contact your administrator. This can have many reasons.