GUEST HISTORY MANUAL

This report provides an overview of the guest's history related to:

• Room revenue, sum, revenueTypeID A1 (Room Charge), A2 (Surcharge), A3 (Extra bed)
• Room nights, sum
• Accommodation, and room number detailed, order by DCI DESC
• F&B revenue, recipeTypeCode  'fb'
• Attraction Revenue
• Retail Revenue
• Spa Revenue
• Venue Revenue
• Misc. Revenue

To check the history of the guest.

1. Enter the name of the guest name or email, then click Search.
2. The column with the orange boxes is also the selection of the profile valid for the guest history. Merging is not mandatory. The user can just select 1 orange box and click the button History.
3. A new box will populate. (see image2)

How to merge the guest.

1. Enter the name of the guest name or email, then click Search. The grid populates the result.
2. The column with the orange boxes is the selection of the profile “merge to”, only 1 check box can be selected and the selection of 1 guest is mandatory.
3. The column with the white boxes is the selection of the profile “ merge from ”, multiple boxes can be selected.
4. Click the button Merge, after selecting the profiles.

After merging the guest