The Hotel’s property name and list of outlets will be listed. The outlet listed will depend on the outlet authorized to the employee. If only 1 outlet is assigned to the employee, upon clicking the POS Restaurant program, the user is immediately directed to the POS movie/interface.
If multiple outlets are assigned. Select the outlet name and click start.
The list of the tables will be displayed based on the section created.
| Table Status | Order Status |
|---|---|
| Green - Vacant | Green - Selected for ordering |
| Red - Occupied | Red - Save & Sent but not Kitchen docket is not printed |
| Light Blue - Selected Table | Yellow - Save & Sent and kitchen docket is printed |
How to start a new order or add an additional order?
To Start, Select the section where the guest is seated. Select a vacant table for a new order/ guest, or select an occupied table for additional order.
After clicking the table, a new box will populate for the invoice details.
Enter the No. of the invoice, and the No. of Pax if it's more than the default value. Click Submit when done.
Ehors will display the meal period based on the time. But you can always change it by selecting from the dropdown.
To Select Recipe, there are two options.
Select by Menu Category - All recipes for the selected menu category will appear.
Select by typing the name of the recipe and click Search, it doesn't need to be a complete name.
Select the recipe that you want to order, in this example, I am selecting "pork and shrimp"
Enter the quantity, the default value is 1.
Select the course method if it's (OUT- first course, M/C- Main Course, T/C -Third Course, T/A- Take Away).
For each order you can put an instruction, select from the kitchen instruction dropdown if you want a pre-defined instruction or you can also enter a manual instruction, whichever is easier and faster. You can also leave it blank.
Click submit when done.
Repeat the same procedure for the next order.
The recipe ordered will be displayed in the order grid (right), double-check first before you click Save and Send. You can also cancel the item if you made a mistake before you click "Save and Send".
How to Swap a table?
Click the "Swap" function and then select the tables that you are going to swap. Then, click the "Swap" to finalize the swapping.
Before the swap, table 1 is occupied and table 2 is vacant.
After the swap, table 1 is now vacant and table 2 is now occupied.
How to Join a table?
Click the "Join" function and click the tables that you are going to join. In this example, I am joining tables #2 and #5. After selecting the tables click the "join" button again.
On mouseover, you will see details of the joined tables.
How to add an additional order to a joined table?
After joining the table, the invoice is still separated, it's important to select the correct invoice before you place the additional order.
How to Unlink a joined table?
If you accidentally joined a table, you can always unlink them,
Select the "Unlink" function. Select the tables that were joined and then click the "Unlink" button again.
How to Add Guest/Bill?
Adding a guest bill happens when the guest request to have a separate bill. Sometimes two or more people are seating at the same table and they wished to have a separate bill and they only inform the waiter/waitress after they ordered or when they asked for the bill.
This function will let you create a new invoice under the selected table.
After clicking the table, a new box will pop up, enter the no. of pax and you can also change the invoice name or use the default name. Click Submit when done.
How to print a preview Bill?
Select the "preview" function. Select the table that you want to preview. Select the printer name where you want to print the preview bill.
Select the correct invoice, this might be a multiple invoices in one table. Click on "print".
How to transfer/split bills?
Click the "transfer/split bill" function. Select the table where you want to apply the transfer/split function.
Select if you want to transfer/split the bill based on a percentage or by amount. In this example, there are 3 invoices, but all recipes are charged to inv#293.
Select the recipe(s). Enter the value to be transferred/split on the invoice column. (see image #2). After entering the value, click on the "transfer/split" button.
Example Image#2
How to cancel an item/bill?
NOTE: Bill and item cancelation might require authorization depending on the system setting under the program Property settings (Point of Sales) PROPERTY SETTINGS MANUAL.
Click on the "cancel item/bill" function.
Select the table, a new box will pop up.
Cancel an Item
Select the item (s) that you want to cancel. Enter the reason for cancelation. Click the "cancel item" when done.
Cancel a bill
Click on the "cancel item/bill" function.
Select the table, a new box will pop up.
Select the bill invoice that you want to cancel. Then, click cancel bill when done.
After clicking the cancel Bill button, enter the reason for cancelation. Click submit when done.
How to Use the "cancel" Function?
Cancel function cancels the selected table function
Let say you selected the "join " function, to unselect that you click on the cancel function.
Check out (Closing the bill) and Discount
Click on the "cancel item/bill" function.
Select the table, a new box will pop up.
Follow the illustration below.
After clicking "PAY" this will redirect you to the payment movie. Refer to this manual and check each payment method (Payment category) PAYMENT CLASS LINK MANUAL.