EHORS WINX (END USER MANUALS)
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A reservation can only be cancelled if there's no payment on the folio and if all the folios are still reserved. 

How to cancel a reservation?

  1. Search the reservation that you want to cancel. 
    1. Search by reservation ID: Enter the reservationID and click enter
    2. Search the reservation using the filters, the result will be based on the search criteria. Select the reservation and you will be redirected to the 2nd page
  2. Go to Reservation Functions tab and locate the "cancel reservation". (image 2)

Image 2

After clicking the "cancel reservation function" a message will appear. Are you sure you want to cancel this reservation? Click OK

Enter the reason for cancellation and click "submit"


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