Many system settings allow the user to customize the working and behavior of E-Hors. This program controls these settings.
This program should be controlled by one or two persons as it might affect operations if the set up is not according to the procedure.
Settings are segregated based on Module.
Please note that new settings can and will be added to the system as a normal part of the improvements normally based on user requests.
You will receive an email when a new settings has been added.
By default, E-hors will show all the available settings. You can filter it by selecting a module.
Settings that are highlighted in blue are still in default setting.
Blue settings will appear on top to indicate that these need attention. We suggest that you edit a new setting to avoid it stays blue forever and then it looks like a new setting.
To set the value of each setting, navigate to the setting name that you want to edit.
- Click Edit. Clicking edit enables the "submit" button.
- Select or enter the value of the setting.
- Click Submit when done
To Search
Select the filter icon and select from the drop-down list.
- contains
- Start with
- is equal to
Explanation of each Setting
| Admin & System | |
| Setting Name | Description |
| Require Key Card | If a key card system is integrated with E-Hors, this setting must be 'yes' |
| Ticket sales, directly print QR tickets | If yes, it should print QR tickets directly after the receipt with same printer, if different printers are used, the setting should be 'no' |
| Ticket sales, knock off cross property | If yes, tickets created in properties belonging to the same group, can be knocked off at the entrance of each property. This allows selling of tickets in multiple properties without the need for redemption counters. |
| Ticket sales, receipt printing method | Ticket sales print receipt method, either with USB connected printer (localhost) or LAN method. |
| Ticket sales, tickets printing method | Tickets sales print ticket method, either with wristband printer or QR code tickets. |
| Accounting | |
| Setting Name | Description |
| Fiscal Year Date | Sets the last date of the Fiscal Year. Many reports are affected by this setting; P&L reports, Balance Sheet, Daily Revenue Report, Journal Reports due to virtual account resetting as well as other reports that start with the first month of the Fiscal Year. |
| Purchase Payment Term | This is the default number of days that the property will pay invoices. Per invoice a different date can be set. |
| Revenue Correction Date | If 'actual', E-Hors will allow revenue corrections on the actual date. Please take note that if this is set and correction in the past are made, reports like DRR will have new data. Common practice (not stating best practice) is the status 'today'. |
| High Balance | This is the amount that sets the perimeter for the High Balance Report. If 0.00 all folios will be printed |
| Require Deposits for Misc. Charges | If 'yes', a folio must have a deposit (either pre-authorization or cash usually) booked in the folio. If 'no' folios will be barred from charge to room. If yes, folios can charge to the room. |
| Pre-Authorization Expiry | Number of days Pre-Authorization on a Credit Card expires. |
| Check VAT | Require VAT Number validation before adding and updating suppliers. This a setting depending on the laws of a country |
| Show Tax in DRR | If yes, the sales taxes and service charges if applicable will be shown in the DRR. |
| Manage Payment Amount | If yes, E-Hors will pre load the balance of the invoice in the column "Payment" in Manage Payment Program, else the amount will remain 0.00 and needs to be entered manually. |
| Deposit Received With VAT | If yes, deposits will be cleared from VAT |
| Senior Discount Percent | The value here will be used in all sales related programs: Retail, Ticketing, F&B, Spa, FO |
| Senior Discount VAT Exemption | Yes- Vat will be taken out No - Vat will be calculated |
| Person With Disability Discount Percent | The value here will be used in POS and Ticket Sales program |
| Person With Disability Discount VAT Exemption | Yes- Vat will be taken out No - Vat will be calculate |
| Tourism Tax | When this change to Y from moment after changed, all room reservation will start to add in tourism tax' BDI created and linked to related accommodation. When its changed to N, it'll not charge any more.
|
| KIS Payment Gateway | Enable KIS Payment Integration
|
| KIS Signature Required Amount | Active signature pad if amount is greater than the one set here. |
| Food & Beverage | |
| Setting Name | Description |
| Log Out After Finished Order | Logs out user from the POS after finishing an order. Affected Programs
|
| Five Cents Rounding | Determines if the total due in the POS should be rounded to the nearest five cents or not. It's different per country. |
| Front Office | |
| Setting Name | Description |
| Allow Vacant Dirty Check-In | Allows guest check in on Vacant Dirty Rooms. Affected Programs
|
| Days Vacant Clean | The number of days a non-occupied room remains VC. If the value is 3, after 3 nights VC will change to VD. |
Pre-Assign Room | Assigns rooms during reservations and manages re-assignment when an assigned room becomes out of order. |
| Channel Manager | Yes - Hotel uses Channel Manager |
| Channel Manager Room allocation Method | by common pool inventory (cpl) , by OTA wise (OTA) |
| Reservation Room Sequence | Sets the sequence of room assignment during the pre-assign process. Affected Programs
|
| Max Internet Room Booking | Maximum number of rooms that can be booked through internet reservation. Affected Programs
|
| Walk In Cut Off | Cut off time for the system to accept walk-in transactions. This is the time that a walk in guest becomes early check in. Until the cut off time, the DCI will still be the day before. |
| Auto OOO Release | Auto sets OOO Blocking during maintenance (Not sure needs to check). Affected Programs
|
| DRR Book Year | Implements Fiscal year as the starting date on the Daily Revenue Reports |
| Show Transfer Charges Information on Invoice | Yes - We show the transfer of charges from one folio to the other, else we don't show. |
| Rounding Adjustment | Yes - In FO the system will show Rounding Adjustment for each folio |
| Show Previous Guest on Cleaning List | Show the Last Guest that checked in on the Vacant Dirty Rooms. Affected Programs
|
| Point Of Sales | |
| Setting Name | Description |
| Registration Required Ticketing | This setting decides if POS Ticketing requires a guest name, email address, and phone number. |
| Registration Required Spa | This setting decides if POS Spa requires a guest name, email address, and phone number. |
| Void Check OR New | This setting decides if a void check sets the old invoice to active 'n' or creates a new negative invoice for the void. If yes is selected E-Hors will create a new invoice, default is no. |
| FO Retail Sales Setting Tax | This setting decides the tax and service charge calculation for the program FO Retail Sales |
| FO Retail Sales Setting Service Charge | This setting decides the service charge calculation for the program FO Retail Sales |
| OrderCancelTime | This is the number of minutes an item can be canceled without order cancel level authorization |
| billCancelLevel | The minimum position level an employee must have to be able to cancel a bill |
| orderCancelNoPeople | The number of people to approve an order cancellation. Meaning if this number is 2, and the level is 3, the cancellation must always be approved by 2 people of which at least 1 is level 3. |
| billCancelNoPeople | The number of people to cancel a bill of which at least 1 person is as per billCancelLevel |
| orderCancelLevel | The minimum position level an employee must have to be able to cancel an order |
| SessionMandatory | This setting decides if a selection of a session is mandatory during ticket sales. If no session has been selected the attraction cannot be knocked off and needs to be scheduled if the attraction has the status plan board yes. |
| OC | Which level can close can bill on OC? |
| ENT | Which level can close can bill on ENT? |
| EL | Which level can close can bill on EL? |
| Retail Negative Qty | Are negative quantities allowed to book returns? |
| Level Retail Negative Qty | Which level can enter negative quantities in the POS Retail |
| Photobooth | Does the retail POS have the photobooth feature? |
| Sales & Marketing | |
| Setting Name | Description |
| Tentative Days | Sets the default number of days the reservation will be canceled if tentative. This value is counted from the date of reservation. |
| Tentative Max | Max can overwrite the default value during the reservation, however Max cannot exceed the value set here. This value is counted from the date of reservation. |
| Tentative Min | Minimum days a reservation could be considered as a Tentative Reservation, the value is counted from the date check in. |
| Venue Structure | Sets your properties venue type. |
| Venue Half Day | Sets the number of hours a Half day is equivalent to. |
| Venue Full Day | Sets the number of hours a Full day is equivalent to. |
| Enable Loyalty Program | Enables the Loyalty Discounts and and Promo's to members |
| Ticket Sales Mode | Scheduled - Ticket sales uses STRICT PLANBOARD POLICY Open - Ticket Sales uses ONE TIME USE POLICY only |
| Tentative Notification Email | Tentative Notification Email (Friendly reminder letter) All - Every Sales = true employee HOD+Relevant = All HOD and employee related to the reservation Relevant = Employee whom created and/or edited the reservation Creator Only = Employee whom made the reservation None = System will not give notification before Yellow/Orange/Red |
| Tentative Warning Email | Tentative Warning Email (Yellow/Orange/Red) Yellow: 2 days before reservation is released from tentative. Orange: Last day / last chance to confirm the booking. Red: Too late, reservation released. All - Every Sales = true employee HOD+Relevant = All HOD and employee related to the reservation Relevant = Employee whom created and/or edited the reservation Creator Only = Employee whom made the reservation |
| Inventory Management | |
| Setting Name | Description |
| Order Authorization - Stock Request | Yes - becomes RED and not editable in SR after rejected in OA (order Authorization) No - editable again in SR after rejected in OA |
| Contract Price | Yes - Price in PO will be based in item supplier management No - Price in PO will be based on latest PO item price |