Before you can use the Pos program the following flow must be done.
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The Hotel’s property name and list of outlets will be listed. The outlet listed will depend on the outlet authorized to the employee (OUTLET AUTHORIZATION MANUAL). If only 1 outlet is assigned to the employee, upon clicking the POS Restaurant program, the user is immediately directed to the POS movie/interface.
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Follow the illustration below.
After clicking "PAY" this will redirect you to the payment movie. Refer to this manual and check each payment method (Payment category) PAYMENT CLASS LINK MANUAL.
Room Service (In-Room Dining)
The room service function will only show if the outlet setting is "Room Service" yes (OUTLET MANAGEMENT MANUAL)
To Add A New Order
Click the room service button, a new box will pop up.
In-House Folio - Click and select from the dropdown, or search the room number or guest's name. Then Click the "Create Invoice" button.
You can only select an In-house folio, you won't be able to find the room that is barred for room charge.
Start Selecting the recipe(s), click save, and send when done. Functionality is the same as the normal order. After Clicking save & Send, this will redirect you back to the main page.
To Continue /Pay & Cancel
Select from the list of existing Open Room services. At the end of the day, there should not be an open invoice. Normal practice would be after the or
- Clicking Continue will redirect you to the order page so you can add an additional order.
- Preview, this will allow you to print a preview bill.
- Cancel item/Bill, this will allow you to cancel an item or the total bill. Functionality is the same as the normal order.
- Pay, this will redirect you to the payment page.
- Refresh, this will refresh whatever is selected from the open invoice or from the in-house folio.
- Exit, this will redirect you back to the main page.
