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Explanation of each Setting
| Admin & System | |||
| Setting Name | Description | Require Key Card | |
| DRR follows FY | if yes the DRR will follow the settings of the FY | ||
| Email HK | this email address will be used for system-generated email for housekeeping | ||
| Email EO | this email address will be used for system-generated email for Executive Office | ||
| Email FB | this email address will be used for system-generated email for F&B | ||
| Email FO | this email address will be used for system-generated email for the front office | ||
| Email Maintenance | this email address will be used for system-generated email for maintenance | ||
| fyDate | Select the last day of the fiscal year | ||
| NAS Address | This creates the link to the router. This link is needed for the WiFi access management | ||
| No of extra mattress | This is the number of extra mattresses in the property and is used to assign/book extra beds and control their inventory | ||
| Number of Extra Bed | This is the number of extra bed in the property and is used to assign/book extra beds and control their inventory | ||
| Require Key Card | Require Key Card | ||
| System Localization Code | Code that uses for globalization on system presentation like dates, currencies. Available codes can be found on KendoUI\js\cultures | ||
| Ticket sales, cross property knock off | Ticket Sales, cross-property knock off | ||
| Ticket sales, directly print QR tickets | If yes, it should print QR tickets directly after the receipt with | same printer, if different printers are used, the setting should be 'no'Ticket sales, knock off cross property | If yes, tickets created in properties belonging to the same group, can be knocked off at the entrance of each property. This allows selling of tickets in multiple properties without the need for redemption counters.the same printer |
| Ticket sales, receipt printing method | Ticket sales print receipt method, either with USB connected printer (localhost) or LAN method. | ||
| Ticket sales, tickets printing method | Tickets sales print ticket method, either with wristband printer (localhost method) or QR code tickets | .with thermal printer metho | |
| TWF | Two Way factor or authentication | ||
| Accounting | |||
| Setting Name | Description | ||
| Fiscal Year Date | Sets the last date of the Fiscal Year. Many reports are affected by this setting; P&L reports, Balance Sheet, Daily Revenue Report, Journal Reports due to virtual account resetting as well as other reports that start with the first month of the Fiscal Year. | ||
| Purchase Payment Term | This is the default number of days that the property will pay invoices. Per invoice a different date can be set. | ||
| Revenue Correction Date | If 'actual', E-Hors will allow revenue corrections on the actual date. Please take note that if this is set and correction in the past are made, reports like DRR will have new data. Common practice (not stating best practice) is the status 'today'. | ||
| High Balance | This is the amount that sets the perimeter for the High Balance Report. If 0.00 all folios will be printed | ||
| Require Deposits for Misc. Charges | If 'yes', a folio must have a deposit (either pre-authorization or cash usually) booked in the folio. If 'no' folios will be barred from charge to room. If yes, folios can charge to the room. | ||
| Allow Accrual Accounting | Allows you to enable Accrual Accounting which will allow your system to record noncash transactions to your ledgers. | ||
| AP Payment 1 Approval | The maximum amount for which only 1 approval is needed during AP payment Example: Amount Set is 100,000 this means that any payments of 1 up to 100k only need 1 approval. | ||
| AP Payment 2 Approval | The maximum amount for which 2 approvals are needed during AP payment Example: Amount Set is 1,000,000 this means that any payments between 100,001 to 1M, need 2 approvals. Any amount after 1M requires 3rd approval. | ||
| AP Payment by Batch active | This setting decides if payment by batch file is implemented | ||
| AP Payment by Batch file | This setting is used to make payments by offline batch file, to be uploaded/send to the bank, in the program AP PAYMENT PROCESSING in the AP module | ||
| AP Payment by Cash | This setting is used to make payments by cash in the program AP PAYMENT PROCESSING in the AP module | ||
| AP Payment by Cheque | this setting is used to make payments by cheque in the program AP PAYMENT PROCESSING in the AP module | ||
| AP Payment by Internet active | This setting decides if payment by internet is implemented | ||
| AP Payment by Internet Banking | This setting is used to make payments by Internet banking in the program AP PAYMENT PROCESSING in the AP module | ||
| AP Payment Contra | This setting allows to select an account and settle the payment through a contra account | ||
| Authorize Payment | The selected approval levels will be followed on finalizing supplier payments. *Note 34 means levels 3 and 4 and 35 are level 3 and 5. | ||
| Correction Revenue Date | Sets the correction revenue date of a corrected entry to either the actual date the entry was made or to the current day the entry is corrected | ||
| Deposit Received With VAT | Determines if the property will have VAT on deposit or not. | ||
| Discount | The level a cashier of FO executive needs to be able to give discount other than PWD and SR and system-generated discounts. | ||
| ENT Exclude SC | If enabled (yes), the ENT bill will also remove SC from the invoice | ||
| FIT Confirmed Deposit | Initial deposit for FIT Confirmed Reservations | ||
| GIT Guarantee Deposit | The minimum deposit for Git Guarantee Reservations. | ||
| Go2Bu registration | This setting contains the path to the web site/page where a subscriber can register | ||
| High Balance | Amount balance limit before reports considers guest credit to be high and should be notified to. | ||
| KISamount | Active signature pad mandatory if the amount is greater than the one set here. | ||
| Manage Payment Amount | Auto calculates balance to be paid | ||
| Oc Ent Booked | This setting decides if OC and Ent bills are booked in accounts and charged out or no journal at all | ||
| OC Exclude Surcharge | If enabled (yes), the OC bill will also remove SC from the invoice | ||
| Person With Disability Discount VAT Exemption | Person With Disability Discount VAT Exemption | ||
| Pre-Authorization Expiry | Number of days Pre-Authorization on a through Debit Card and Credit Card expires. | ||
| Check VAT | Require VAT Number validation before adding and updating suppliers. This a setting depending on the laws of a country | ||
| Show Tax in DRR | If yes, the sales taxes and service charges if applicable will be shown in the DRR. | ||
| Manage Payment Amount | If yes, E-Hors will pre load the balance of the invoice in the column "Payment" in Manage Payment Program, else the amount will remain 0.00 and needs to be entered manually. | ||
| Deposit Received With VAT | If yes, deposits will be cleared from VAT | ||
| Senior Discount Percent | The value here will be used in all sales related programs: Retail, Ticketing, F&B, Spa, FO | ||
| Senior Discount VAT Exemption | Yes- Vat will be taken out No - Vat will be calculated | ||
| Person With Disability Discount Percent | The value here will be used in POS and Ticket Sales program | ||
| Person With Disability Discount VAT Exemption | Yes- Vat will be taken out No - Vat will be calculate | ||
| Tourism Tax | When this change to Y from moment after changed, all room reservation will start to add in tourism tax' BDI created and linked to related accommodation. When its changed to N, it'll not charge any more.
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| KIS Payment Gateway | Enable KIS Payment Integration
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| KIS Signature Required Amount | Active signature pad if amount is greater than the one set herePu Average | Enter the number of months you wish to use for the calculation of the average price | |
| Pu Charge Out | The basis on which goods are charged to different departments | ||
| Purchase Payment Term | The number of days a supplier invoice will due from the date it is purchased. | ||
| PWD | Does PWD discount apply | ||
| PWD Discount | percentage of PWD discount | ||
| Require Deposits | If yes it is needed to have a deposit to be able to change a tentative booking to confirmed | ||
| Revenue Correction Date | Sets the correction revenue date of a corrected entry to either the actual date the entry was made or to the current day the entry is corrected | ||
| Show Purchase VAT | Show Purchased item VAT values | ||
| Show Tax in DRR | Shows the tax on the transactions on the DRR Reports. | ||
| SR | Does Senior Discount apply | ||
| SR Discount | percentage discount for Senior Citizens | ||
| SR VAT Exemption | Senior Discount VAT Exemption | ||
| Staff Discount Approval | If the setting is yes a second staff member must approve the staff discount, meaning the cashier and buyer are 2 different employees | ||
| Ticket Sales Revenue | This setting decides if the ticket sales are recognized upon money collection or usage. If upon money collection, each collected amount will be recognized. Important to have 1 account ticket sales in that case. Yes means recognition on money collection. | ||
| Un-Bar Call Charge Deposit | Minimum deposit to Unbar Call charges. | ||
| Zero Journal | If yes E-Hors will create a journal in GL for zero value transactions like complimentary charges. | ||
| Food & Beverage | |||
| Setting Name | Description | ||
| Log Out After Finished Order | Logs out the user from the POS after finishing an order. Affected Programs
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| Five Cents Rounding | Determines if the total due in the POS should be rounded to the nearest five cents or not. It's different per country. | ||
| round to | If rounding = yes, enter the value to which the rounding should be. | ||
| Front Office | |||
| Setting Name | Description | ||
| Allow Vacant Dirty Check-In | Allows guest check in on Vacant Dirty Rooms. Affected Programs
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| Days Vacant Clean | The number of days a non-occupied room remains VC. If the value is 3, after 3 nights VC will change to VD. | ||
Pre-Assign Room | Assigns rooms during reservations and manages re-assignment when an assigned room becomes out of order. | ||
| Channel Manager | Yes - Hotel uses Channel Manager | ||
| Channel Manager Room allocation Method | by common pool inventory (cpl) , by OTA wise (OTA) | ||
| Reservation Room Sequence | Sets the sequence of room assignment during the pre-assign process. Affected Programs
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| Max Internet Room Booking | Maximum number of rooms that can be booked through internet reservation. Affected Programs
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| Walk In Cut Off | Cut off time for the system to accept walk-in transactions. This is the time that a walk in guest becomes early check in. Until the cut off time, the DCI will still be the day before. | ||
| Auto OOO Release | Auto sets OOO Blocking during maintenance (Not sure needs to check). Affected Programs
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| DRR Book Year | Implements Fiscal year as the starting date on the Daily Revenue Reports | ||
| Show Transfer Charges Information on Invoice | Yes - We show the transfer of charges from one folio to the other, else we don't show. | ||
| Rounding Adjustment | Yes - In FO the system will show Rounding Adjustment for each folio | ||
| Show Previous Guest on Cleaning List | Show the Last Guest that checked in on the Vacant Dirty Rooms. Affected Programs Cleaning List | ||
| Bar - Unbar | This setting decides on the default value of Bar and Unbar. This affects the check-in program. Unbar allows the guest to charge services to the room. if the setting is bar/unbar ='bar', ehors will check the next setting for (deposit amount for unbar, & deposit unbar). If the setting is bar/unbar ='unbar' the other settings are irrelevant. | ||
| Check-In VCI | If yes E-Hors allows to check-in into a room with the status VCI | ||
| Check-In VD | If yes E-Hors will allow to check-in into a VD room | ||
| Default time check-in | The default time that a guest can check-in | ||
| Default time check out | The latest time a guest is supposed to check out | ||
| Deposit amount for Unbar | This deposit is the amount required to unbar charge to the room and to check in a room. | ||
| Deposit unbar | This setting decides if a deposit is required to unbar charge to the room. If the setting is "Yes", a deposit of the required amount and the total amount of the reservation must be done first before you can proceed with a check-in. | ||
| FIT / GIT | The number of rooms to decide if a reservation is a FIT or GIT reservation | ||
| Release OOO / OOS | If the status is yes, the room will be released automatically on the date the maintenance is planned to be finished. If the status is no the release must be done manually. | ||
| Room Automation Aircon | If yes it means that an API between the aircon system and E-Hors has been activated | ||
| Room Automation Curtains | If yes the curtains can be controlled from E-Hors and mobile apps. Take note that many energy savings functions might be available in certain management. | ||
| Room Automation DND | If yes Do Not Disturb has an API activated | ||
| Room Automation Lightning | If yes an API to manage the lightning has been activated. This also means that the guest gas to download an app | ||
| Room Automation TV Channel | If yes it means the TV system is integrated into the E-Hors smart TV system and the guest can set his favorite channel in his profile. If the TV switches on, his channel will come up | ||
| Upgrade / Downgrade Approval | This setting defines the level needed to be able to make a room upgrade/downgrade. | ||
| Go2Bu | |||
| Setting Name | Description | ||
| Go2Bu System Available | This setting activates the Go2Bu system, which is a unique extension of E-Hors | ||
| Point Of Sales | |||
| Setting Name | Description | ||
| Registration Required Ticketing | This setting decides if POS Ticketing requires a guest name, email address, and phone number. | ||
| Registration Required Spa | This setting decides if POS Spa requires a guest name, email address, and phone number. | ||
| Void Check OR New | This setting decides if a void check sets the old invoice to active 'n' or creates a new negative invoice for the void. If yes is selected E-Hors will create a new invoice, default is no. | ||
| FO Retail Sales Setting Tax | This setting decides the tax and service charge calculation for the program FO Retail Sales | ||
| FO Retail Sales Setting Service Charge | This setting decides the service charge calculation for the program FO Retail Sales | ||
| OrderCancelTime | This is the number of minutes an item can be canceled without order cancel level authorization | ||
| billCancelLevel | The minimum position level an employee must have to be able to cancel a bill | ||
| orderCancelNoPeople | The number of people to approve an order cancellation. Meaning if this number is 2, and the level is 3, the cancellation must always be approved by 2 people of which at least 1 is level 3. | ||
| billCancelNoPeople | The number of people to cancel a bill of which at least 1 person is as per billCancelLevel | ||
| orderCancelLevel | The minimum position level an employee must have to be able to cancel an order | ||
| SessionMandatory | This setting decides if a selection of a session is mandatory during ticket sales. If no session has been selected the attraction cannot be knocked off and needs to be scheduled if the attraction has the status plan board yes. | ||
| OC | Which level can close can bill on OC? | ||
| ENT | Which level can close can bill on ENT? | ||
| EL | Which level can close can bill on EL? | ||
| Retail Negative Qty | Are negative quantities allowed to book returns? | ||
| Level Retail Negative Qty | Which level can enter negative quantities in the POS Retail | ||
| Photobooth | Does the retail POS have the photobooth feature? | ||
| Guest Service and Tracking | |||
| Setting Name | Description | ||
| Agency Concurrent Users | The number of concurrent users for 1 Agency | ||
| Agency Download | the wifi download speed for agencies | ||
| Agency Upload | the wifi upload speed for agencies | ||
| Banquet Download | the wifi download speed for in banquet guests | ||
| Banquet Upload | the wifi upload speed for banquet guests | ||
| Guest Concurrent Users | The number of concurrent users for a room | ||
| Guest Download | the wifi download speed for in house guests | ||
| Guest Upload | the wifi upload speed for inhouse guests | ||
| Management Concurrent Users | The number of concurrent users for staff with the status HOD | ||
| Management Download | Download bandwidth for management | ||
| Management Upload | Upload bandwidth for management | ||
| Staff Concurrent Users | The number of concurrent users for staff not being HOD | ||
| Staff Download | Download bandwidth for staff | ||
| Inventory Management | |||
| Setting Name | Description | ||
| Contract Price | Yes - Price in PO will be based on item supplier management No - Price in PO will be based on the latest PO item price | ||
| Cost Price | Defines the calculation method related to the cost price of a recipe. This is used for theoretical costing in reports and the program Recipe. | ||
| Order Authorization - Stock Request | Yes - becomes RED and not editable in SR after rejected in OA (order Authorization) No - editable again in SR after rejected in OA | ||
| Purchasing | |||
| Setting Name | Description | ||
| Item Approval 1 | The maximum amount an item requires a single approval | ||
| Item approval 2 | The maximum amount an item requires a double approval | ||
| OA - SR | Yes - becomes RED and not editable in SR after rejected in OA No - becomes Orange, count in PA no, and is editable again in SR after rejected in OA | ||
| PO approval 1 | The maximum amount a PO requires a single approval | ||
| PO approval 2 | The maximum amount a PO requires double approval | ||
| PoApproval | This setting decides if the profiles apply to PO or Item or both | ||
| Sales & Marketing | |||
| Setting Name | Description | ||
| Tentative Days | Sets the default number of days the reservation will be canceled if tentative. This value is counted from the date of reservation. | ||
| Tentative Max | Max can overwrite the default value during the reservation, however, Max cannot exceed the value set here. This value is counted from counted from the date of reservation. | ||
| Tentative Min | Minimum days a reservation could be considered as a Tentative Reservation, the value is counted from the date check-in. | ||
| Venue Structure | Sets Sets your properties property's venue type. | ||
| Venue Half Day | Sets the number of hours a Half day is equivalent to. | ||
| Venue Full Day | Sets the number of hours a Full day is equivalent to. | ||
| Enable Loyalty Program | Enables the Loyalty Discounts and and Promo's to members | Ticket Sales Mode | Scheduled - Ticket sales uses STRICT PLANBOARD POLICY|
| Tentative To Confirm | This is the default percentage to change the status of a reservation from tentative to confirmed based on the amount received | ||
| Tentative Notification Email | Tentative Notification Email (Friendly reminder letter) All - Every Sales = true employee HOD+Relevant = All HOD and employee-related to the reservation Relevant = Employee whom who created and/or edited the reservation Creator Only = Employee whom who made the reservation None = System will not give notification before Yellow/Orange/Red | ||
| Tentative Warning Email | Tentative Warning Email (Yellow/Orange/Red) Yellow: 2 days before reservation is released from tentative. Orange: Last day / last chance to confirm the booking. Red: Too late, reservation released. All - Every Sales = true employee HOD+Relevant = All HOD and employee-related to the reservation Relevant = Employee whom who created and/or edited the reservation Creator Only = Employee whom who made the reservation | ||
| Inventory Management | |||
| Setting Name | Description | ||
| Order Authorization - Stock Request | Yes - becomes RED and not editable in SR after rejected in OA (order Authorization) No - editable again in SR after rejected in OA | ||
| Contract Price | Yes - Price in PO will be based in item supplier managementRate Code Approval Required | This setting decides from for which level approval is needed e.g. if level 3 is set, 1 and 2 need approval 3 and higher do not need approval | |
| CRM Sub Domain | The path for the subdomain for the web page of the CRM Registration and Questionnaires | ||
| Site Minder Access Code | This is the setting for SiteMinder integration. If the value is "NA" related features in the Rate code program and Partner program with regards to mapping will not appear. This setup is required only in the beginning. Siteminder must have this code to enable the integration between Ehors and SiteMinder. Each Property has one unique code. Click here for more details. | ||
| Theme Park | |||
| Setting Name | Description | ||
| Turnstile Knock All | This setting decides if a QR code has multiple attractions for the same turnstile and the same time range if all should be knock off or 1 by 1. Knocking off 1 by 1 results in multiple entries. | ||