A reservation can only be cancelled canceled if there's no payment on the folio and if all the folios are still reserved.
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- Search the reservation that you want to cancel.
- Search by reservation ID: Enter the reservationID and click enter
- Search the reservation using the filters, the result will be based on the search criteria. Select the reservation and you will be redirected to the 2nd page
- Go to the Reservation Functions tab and locate the "cancel reservation". (image 2)
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Enter the reason for cancellation and click "submit"
To check the list of the canceled reservations.
Tick the "canceled" status and then click search. This will show you all the canceled reservation
This is how it looks after clicking search.
