This program manages the service and maintenance jobs needed in the hotel.
This can be in a room, restaurant, shop, spa, or venue, but also in the public areas.
Initially, a job is created. The job can be created from different sources :other than this program.
- Housekeeping - Maintenance staff using their mobile App
- The operator if jobs are reported by phone
- The guest if he reports a job through the Guest App or the smart TV
- Or
...
- Once the task is done, click the button completed. The "close" button will be enabled if the item is not returnable.
- When the job is completed, the job can be closed. However, if the service involves an item that needs to be returned, the button close is disabled, only when returned is 'y', the button close is enabled.
How to Reassign Task?
Reassign task is possible for the following status (Pending, Assigned, Completed) and even if the task is already closed. If the task is already closed and you reassigned it, the status will go back to pending, and you can repeat the whole process.
...
The result of the report is based on the filter selected above.
Report Log
Report Summary
