The employee must be authorized first before he/she can use the program, refer to this manual on how to authorize OUTLET AUTHORIZATION MANUAL.
It's also important to link the recipe to an outlet using the program "recipe outlet linking" before you use the POS retail.
How to use it?
- Select the outlet and click the Start button. NOTE: If only 1 outlet is assigned to the employee, upon login, the user is immediately directed to the POS Retail Sales movie/interface. Ehors remembers your first selection, when you reload the program, it highlights the outlet you selected before.
2. Item/recipe can be searched in 2 ways.
A. Through scanning the barcode or typing it.
The customer viewer is designed for dual-screen POS like (OKPOS station) for dual screen, the check box "Customer Viewer" will enable a second "browser window" which the user can drag and drop into the second screen and leave there, for now, it'll save the "last position" of the last positioned (suppose to be second screen), however, some computer driver/browser doesn't allow to move to second screen resolution, thus some time user may need to drag again on first launch of the program. This doesn't need to be any specific software or driver or any installation, it's only a normal "multiple monitor" setup in the computer.
When the check box is checked the first time, it'll be "cookies" or "save" on the PC for the same employee+outlet, so the next time the employee login and uses the outlet it'll automatically pop up again no need to click every time
B. Thru item search
3. If the item to be purchased is more than 1, search for the item (either thru barcode or item search). Select the recipe and enter the qty if it's more than one.
4. Click the Add button. Repeat the same procedure for the next item(s).
5. The item ordered will now appear in the order grid.
6. To add a different item, just follow steps 3-4.
7. To cancel an order, just tick the box of the item to be canceled and click the “Cancel item” button. Enter the reason for cancelation. Click Submit when done. If your access requires authorization to cancel an item, the authorization box will pop up, and it depends on the property settings if it requires more than 1 authorization before you can cancel an item. (refer to PROPERTY SETTINGS MANUAL and locate Point of Sales to check the settings).
8. To cancel an invoice, just click the “Cancel Invoice” button, type the reason for the cancellation, and click the Submit button to cancel. This will cancel all items you see in the grid. NOTE: If your access requires authorization to cancel an invoice, the authorization box will pop up, and it depends on the property settings if it requires more than 1 authorization before you can cancel an invoice. (refer to PROPERTY SETTINGS MANUAL and locate Point of Sales to check the settings).
9. To Add a discount, select the item(s) to be discounted and then click "add discount" You can give a discount by the amount or by percentage. Enter the value and click "Add".
10. Double-check the order if it is correct. To Pay, click the “Pay” button. You will be directed to the payment movie
Once you clicked complete, you won't be able to reprint the POS receipt from here. You will need to go to this program to reprint.
11. Payment Movie: The availability of the payment method is depending on the linking. Please refer to this manual for more details with regards to the linking of payment methods and how the different payment methods are working. PAYMENT CLASS LINK MANUAL.