MAINTENANCE BLOCK MANUAL

Maintenance blocking is used to block a room or a venue for maintenance/repair purposes.
This program purely blocks the room or the venue. An additional program linked to the task management system and inventory will record progress as well as materials used.

A room or venue can always be blocked for maintenance, therefore it can happen that a room or venue has been assigned. Different people must be notified by email when this happens, there are several system settings that will be used for this purpose. 

Remarks: This is a “Per Property” program. This means, add edit, and delete will not affect other properties.

To Block A Room(s)

Click on the "add new record". 

1. Venue: Click this if you are going to block a venue. Leave it blank if you are blocking a room.
2. Filters: You can search the room by accommodation,
3. You can also search or block the rooms by cluster, or by floor. You can also search by room number.  Select the room that you want to block or, select the box at the top to select all.
4. Maintenance From and Until: Select the date of the maintenance.
5. Maintenance Type: Select the type of maintenance.
   1. Out Of Service -Out of Service (OOS) is used to place a room in short-term maintenance mode. Out of Service rooms do not deduct from inventory, which means the room will still show in the statistics as a valid room to be sold
   2. Out Of Order -Out of Order (OOO) is typically used when a room is being renovated, undergoing repairs, or cannot be used. Out of Order works the same as Out of Service except that rooms placed Out of Order no longer figure into availability statistics, which means that rooms placed Out of Order are unavailable to sell, and are deducted from inventory. 
   3. Out Of Inventory - OOI (Out of Inventory)is a more or less permanent block on a room. This room is deducted from the total room inventory. An example of an OOI room is a room that has been converted to an office, storage, or pantry.
   4. Return To Owner - Back to Owner is a permanent block and happens in a so-called buy-and-leaseback construction whereby the rooms are not owned by the property but by individual owners. When one of these owners claims back the room, the room should be blocked as "Return to Owner". The room is deducted from the total room inventory. Therefore the effect is the same as OOI and OOO, the differences are mainly statistical
6. Deep Cleaning: Click the box if this is meant for deep cleaning maintenance. So it will appear on the deep cleaning report.
7. Reason: Enter the reason for maintenance.
8. Submit: Click Submit when done.

Note: Overlapping status. Only reservation codeID 3,14,17,19 can lead to overlapping

To Block A Venue(s)

Click on the "add new record".

1. Venue: Venue names will be shown in the dropdown once you ticked the "venue" box.
2. Maintenance From and Until: Select the date of the maintenance.
3. Maintenance Type: Select the type of maintenance.
4. Reason: Enter the reason for maintenance.
5. Deep Cleaning: You only tick this box if the type of maintenance is related to deep cleaning.
6. Click Submit when done.

To Edit

1. Click the "edit" icon and start editing the data.
2. Click "submit" when done.
3. Click "Cancel" if you don't want to make any changes.

To Delete (deactivate)

1. Select the maintenance that you want to deactivate, and click the "deactivate" button.
2. Are you sure you want to de-activate this record?
3. Click "OK".

To Re-activate

1. UN-tick the box “hide inactive” to show the inactive records.
2. Select the row that you want to re-activate, and click the "re-activate" button.
3. Are you sure you want to re-activate this record? Click "OK".